Privacy Policy
Effective Date: 01/01/2024
1. Introduction
Welcome to U.S. Pallet Racks (“Company,” “we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting any personal information that you provide. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website uspalletracks.com (“Website”).
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping and billing addresses, and other contact details when you fill out a form, request a quote, or make a purchase.
- Payment Information: If you make a purchase, we collect payment details, including billing information, but we do not store payment card details. Payments are processed securely by third-party payment processors.
- Browsing Information: IP addresses, browser type, device information, pages visited, and time spent on our Website.
- Communication Data: Any messages, inquiries, or emails you send us.
3. How We Use Your Information
We use your information for the following purposes:
- To provide, operate, and maintain our Website and services.
- To process transactions and fulfill orders.
- To send quotes, invoices, and other requested information.
- To improve customer service and respond to inquiries.
- To send promotional emails and newsletters (you may opt out at any time).
- To comply with legal obligations and protect against fraud.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:
- Service Providers: Payment processors, shipping partners, and IT service providers who assist in running our business.
- Legal Authorities: When required by law, in response to legal requests, or to protect our legal rights.
5. Cookies and Tracking Technologies
Our Website may use cookies and similar tracking technologies to enhance user experience, analyze traffic, and personalize content. You can control cookie settings through your browser preferences.
6. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Opt out of marketing communications.
- Restrict processing or object to data usage.
To exercise these rights, please contact us at [email protected].
8. Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies before sharing any information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be posted on our Website with the updated effective date.
10. Contact Us
For any questions about this Privacy Policy, you can reach us at:
U.S. Pallet Racks
21287 Foster Rd. Spring, TX 77388
Phone: 346-699-7225 (RACK)
Email: [email protected]
By using our Website, you consent to the terms of this Privacy Policy.